Privacy Policy

Last Updated: March 2026

At Dnaked, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Dnaked is an online retailer providing bathroom essentials including towels, bathrobes, and related products.

Business Location:
London, United Kingdom

Email:
info@dnaked.com

Phone:
+44 7428 480261

If you have any questions about this policy or your personal data, you can contact us using the details above.

2. Information We Collect

When you use our website, we may collect the following types of personal information:

Personal Information

Name
Email address
Phone number
Billing and shipping address

Order Information

Products purchased
Order history
Payment confirmation details

Technical Information

IP address
Browser type
Device type
Pages visited on our website

This information helps us operate and improve our website and services.

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations

We only collect information necessary to provide our services.

4. Payment Information

Payments on our website are processed through secure third-party payment providers.

Dnaked does not store full credit or debit card details on our servers.

Payment providers may collect payment information in accordance with their own privacy policies.

5. Cookies and Website Tracking

Our website uses cookies to improve user experience and website functionality.

Cookies may help us:

Remember your preferences
Analyse website traffic
Improve site performance

You can control or disable cookies through your browser settings.

6. Sharing Your Information

We only share your information when necessary to operate our business. This may include:

Payment processors
Delivery and courier companies
Website hosting providers
Legal authorities if required by law

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your personal information only for as long as necessary to:

Process orders
Maintain business records
Comply with legal obligations

When information is no longer required, it is securely deleted.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Restrict how your data is used
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

9. Data Security

We implement appropriate security measures to protect your personal data from:

Unauthorised access
Loss or misuse
Disclosure or alteration

While we take strong precautions, no online system can guarantee complete security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies when visiting external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be posted on this page.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us.

Email: info@dnaked.com
Phone: +44 7428 480261
Location: London, United Kingdom